Privacy Policy

Your privacy matters to us. Learn how we protect and manage your information.

Effective Date: August 31, 2021

National Carrier Xpress Corp ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or communicate with us, including via SMS text messages. By using our services or providing your information, you agree to the practices described in this policy.

01

Information We Collect

We may collect the following types of personal information:

Full name
Email address
Phone number (including mobile)
Physical address
Employment details
Form submissions & documents

We do not collect data from third-party sources. All information is provided directly by you.

02

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide transportation and dispatch services
  • To communicate regarding your account, services, or employment status
  • To send SMS messages related to safety, load updates, and dispatch notifications
  • To respond to inquiries and provide customer support
  • To comply with legal obligations
03

Information Sharing

We do not sell, rent, or share your personal information for marketing purposes.

We may share your information only in the following limited situations:

  • With service providers who assist in operating our business (e.g., payroll processors, insurance providers), under strict confidentiality
  • As required by law or court order
  • During a business transfer (e.g., merger or acquisition), with appropriate safeguards
04

SMS & Mobile Messaging Privacy

If you provide your mobile number and opt in to receive SMS messages:

  • We will use your number only for purposes related to your service, employment, or account status
  • We will not share your phone number or SMS consent data with third parties for marketing
  • You may receive reminders, updates, or alerts via SMS (frequency varies)
  • You can opt out anytime by replying STOP or ask for help by replying HELP

Standard messaging rates may apply. Consent is not a condition of employment or service.

05

Data Security

We maintain appropriate administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

06

Your Rights

You have the right to:

Access

View or update your personal information

Withdraw

Revoke your consent at any time

Delete

Request deletion of your data

To exercise these rights, please contact us at info@ncxpress.com

07

Changes to This Policy

We may update this Privacy Policy occasionally. The revised version will be posted on our website with the updated effective date.

Questions About This Policy?

If you have any questions or concerns about this Privacy Policy, please contact us:

Emailinfo@ncxpress.com
Address202 1st St SE, Mason City, IA 50401
Phone+1 641 500 3930